"... Our intent is to use your talents for the areas we discover [in KOMAND] that we cannot support or handle in an expeditious manner. ..." - Bob Littlefield and John Brady, City of L.A., CA, concerning our telecommuting maintenance contract.
"... Thanks for closing the [KOMAND] problem - fastest close on record." - Pam Scoggins, Principal Analyst, San Diego County, CA.
"Considering the fact that 'I don't do KOMAND' we (Betsy and I) were successful yesterday in resolving the problem with the CUSTFIL and IPCK0MD2 [a production job]. A good part of that success was because of your detailed documentation. ..." - John Soteropoulos, Billing Group, Harris Corporation, FL, reporting on the first abend encountered, months after my implementation contract ended.
"I watched as John followed your documentation to re-run IPCK0MD2 today. Your documentation is GREAT ! Even Shannon [systems programmer] remarked that it was ! ..." - Betsy Stewart, Billing Group, Harris Corporation, FL, referring to the customized user documentation I provide for each client's unique implementation of KOMAND.
"I'm getting bored with work. Things are just running too smoothly." ... "I'm trying to get more work from Nancy [the supervisor]." - Crystal Lee, Data Services Billing Administrator, Orange County, CA, comparing her KOMAND workload to that formerly required by their heavily custom-coded CA-JARS system.
"It's bullet-proof." - Tom Tousignant, IS Manager, Orange County, CA, characterizing my reconciliation of discrepancies between parallel runs of KOMAND and CA-JARS. Several previously undetected errors in the old system were corrected in KOMAND.