Christopher E. Gray
124 Luella Drive
Pleasant Hill, CA 94523
925-682-8733
rasputin@teleport.com

SUMMARY

- Experienced senior engineer
- Vast Quality Assurance and Testing expertise
- Results-oriented
- Unique ability to drive product quality
- Wise use of resources
- Seamless integration with development, doc, and marketing teams
- Effective in leading process improvement efforts
- Degrees as Computer Scientist and Computer Software Technician

EDUCATION

- Web Development Certificate Program (PHP, MySQL, Flash, Photoshop, Dreamweaver, Server Technology, eCommerce); Portland Community College 2004
- GRE and CS Master’s work (XML, C, Java, Compiler); Portland State University 2003
- Bachelor of Science (3); Portland State University - Portland, OR. Computer Science, Social Science, General Studies, Mathematics minor (1987)
- Associate of Science (2); Portland Community College - Portland, OR. Computer Software Technician; Graphic Arts Reproduction (1985)
- Classes and Certifications: ISO-9000, D/A Oscilloscopes, PERL, SaberDesigner, Networking Protocols, UNIX Shell Scripts, UNIX Internals, VHDL, AMPL, XML, Java

RELEVANT EXPERIENCE

PROJECT MANAGEMENT
- Met schedule for VocalLink, eScope, PC Zone, and Comm Zone product releases. Worked closely with marketing and development to exceed key sales and release goals.
- Led QA efforts for multiple oscilloscope product development projects. Designed and developed test suites and led QA project teams of engineers and consultants.
- Managed projects for 2D/3D graphics libraries and developed systems software for UNIX workstations.
- Managed new test lab and co-managed new test harness releases.

PROCESS IMPROVEMENT & STANDARDS
- Developed tools that reduced time spent tracking and reporting defects.
- Set standards for tools, QA practice, and ISO processes, improving project startup, release schedule, test creation time-to-use, and defect reproduction.
- Improved company release milestones by scheduling in more development time for documentation as part of the Software Engineering Process Group.
- Improved test cycle communication by creating a web-based report and test failure and results email notification system.
- Automated acceptance testing of builds for quick feedback on whether build meets internal release criteria.
- Tutored development and QA team in standards (ISO, CMM, ANSI, IEEE) to disperse and ensure responsibilities, speeding up time-to-release.
- Familiarity with OpenSS/FS, W3C, RPC, OpenGL, OpenDOC, OpenMP/MPI.

CROSS-PLATFORM ENVIRONMENTS
- Developed large-scale test lab for testing token ring and Ethernet management tools, reducing multi-site net usage and down time for the corporate network.
- Designed and implemented a cross-platform QA test lab that allowed for maximum versatility, easy maintenance, and quick reproduction of defects, reducing new test suite setup time for releases by 75%.
- Windows: 3.X/95/98/NT/2000/ME/XP.
- Unix: Sun/Solaris, Sun/SunOS, HP-UX, AIX, ITek, Ultrix, DomainOS/X.
- Other operating systems and environments: Linux, Solaris/PC, OS/2, MacOS 9.X/10.X, VxWorks.

TESTING
- Designed and developed regression test suites for iPSC/860 parallel computing OS (HyperCube).
- Release tested H-P Business Inkjet 3000 printer on both HP-UX and Windows 2000.
- Completed Lexmark Z45/Z54 printer driver upgrade testing for MacOS 9.2.2 and MacOS 10.2 in English, Spanish, Swedish, Norwegian, Italian, and Japanese from existing test plan.
- Tested Phaser II / III Thermal Wax Color Printers (HPGL and Postscript) on PCs and Macs.
- Created test plans from specifications, previous release documents, and developer meetings.
- Created cross-platform test harnesses using Korn, Tcl, Perl, Bash, and configuration management tools
- Created test templates and priority coverage tracking spreadsheets.
- Created pre-processing tools to speed up the creation of test cases.
- Created post-processing tools to speed up results compilation, analysis, defect clarification, and failure notification.
- Developed regression test suites for analog EDA simulator that co-ordinated use of partner digital tools.
- Developed and updated automated and manual GUI and GPIB test suites for oscilloscope software releases.
- Developed performance tests for analog EDA simulator which improved processing speed each release.
- Developed a Tcl and Perl-based test engine that improved catching pre-release defects by 45%.
- Ran benchmark tests against VHDL compiler and built multi-platform test suites.
- Tested PostScript and HPGL commands on PCs and Macs running Phase Thermal Wax Color Printers.
- Developed test plan, performed QA testing, and tracked bugs during the development phase of a digital logic knowledge base tool set (rule editor, compiler, and translator) – Knowledge Consultant.
- Designed and developed regression test suites for multiple releases of network packet capture and analysis software (Foundation Manager) on multi-platform OS.
- Tested Cypress PLDs, CPLDs, FPGAs, and PROMs - running both structural and behavioral VHDL test designs through synthesis and simulation, with intermediate verification of results for WARP product.
- Developed testing strategy, test plan, and test cases for LANDesk Manager (a LAN administration tool): Control Panel, Inventory, File Transfer, Chat, Application Monitor, Queue Monitor, Server Monitor - and an automated regression suite for MACS (Multi-user Accounting, Control, and Scheduling) on the iPSC/860 supercomputer’s system administration scheduling and accounting utilities (eg., Network Queueing System, System Resource Manager).
- Developed test cases for both host and local workstation job execution submittals - and verified correct behavior and results with respect to request states, daemons, limits, priorities, resource management using Bourne shell scripting.
- Developed Unix shell scripts to implement product functionality and invocation test cases (simulation and synthesis) for Autologic. Contributed to the design, development and testing of a standardized regression test structure.
- Ported the Schematic Generator regression test suite to the Test Environment Toolkit (TET) standard.
- Developed suites using TET, TNT, C-shell, Bourne shell, Korn shell, Bash, SQA:Robot, VBasic, and C.

PROGRAMMING
- Created test suites based on: VB, Tcl-based harness, GPIB, SQA: Robot.
- Developed target code for multi-platforms and provided technical support for customers and field sales.
- Developed barcode label printing product (LABELS) in C for us by Intel in their Ethernet board manufacturing process.
- Ported BSD and Fortran graphics engine and examples code to System5-BSD hybrid and C/C-callable Fortran, enabling a wider customer base.
- Test tools: Visual Basic, C, Tcl, Perl, shell scripts (Korn, Bourne, Tcsh, C-shell, Bash), SED/AWK, HTML, XML, MySQL.

COMMUNICATIONS, WEB SITES, & DOCUMENTATION
- Assured thorough and timely cross-core team communications by creating automated QA reports.
- Supported manager with team status and personal reports depicting defect rates, test coverage, resources, and scheduling.
- Created QA web sites easy access to ISO standard forms & documents, as well as for quick project status-checking via a web browser.
- Drove timely developer specifications enabling thorough test plans and higher test coverage.
- Created a cross-platform product documentation set based on field research and maximum customer usability.
- Created tools to auto-update QA web sites, enabling easier maintenance and quicker reporting.

MENTORING & TRAINING
- Assisted PSU interns with equipment, setup, scheduling, and code.
- Tutored junior engineers in scripting and Unix; performed regular toolsmithing duties for my colleagues.
- Assisted Marketing with direct field engineer training on new products.

CUSTOMER RELATIONS
- Assisted customers via phone contact, email, and face-to-face meetings, using active listening to resolve frustration and release schedules.
- Established good working relationships with third-party software dependencies that sped up blockading defects.
- Worked closely with partner software associates so that we both achieved timely and successful releases.

APPLICATIONS
- SQA:Robot, Segue, Mercury Interactive, Microsoft Test, and proprietary GUI and interactive testing tools.
- Exemplary use of defect-tracking and configuratiuon management tools.
- Expertise in and subsequent quick-learning abilities exhibited in use of many testing tools, web page tools, programming language tools, office tools, browsers, database access tools, OCR and graphics software, etc.

WORK HISTORY