Christopher E. Gray
124 Luella Drive
Pleasant Hill, CA 94523
925-682-8733
rasputin@teleport.com


SUMMARY

- Experience: Cashier, Inventory Control, Product Manager, Customer Support, Retail Manager
- Quality, Goal, and Results-oriented
- Product-knowledgable, Attentive and Friendly
- Focused, Consistent and Flexible
- Excellent Ability to Breakdown and Resolve Problems
- Effective in leading team efforts and in delivering solo

RELEVANT EXPERIENCE

PERSONAL

- Maintains well-organized workspace.
- Prioritizes to schedule and resources, self-managing concurrent and asynchronous tasks.
- Merges consistency and flexibility as conditions necessitate.
- Creates friendly working relationships: warm attitude, well-mannered, respecting of others.
- Practitioner of pre-emptive communication, pro-active listening, and non-intrusive learning.
- Focuses to established goals, the level of expected detail, and following-through.

CUSTOMER AND PARTNER RELATIONS

- Creates return customers with problem-solving and special order attentiveness.
- Establishes good working relationships with third-party groups that speed up resolution of any complications.
- Works closely with partner associates to achieve timely and successful product releases and adequate inventory.
- Practices effective and professional contact with customers, partners, associates, and company representatives.

PRODUCT AWARENESS AND DISPLAY

- Creates prize-winning and/or eye-catching displays for partnered and in-store specials.
- Interleaves specific and high-priority tasks with those needed to maintain attractive, neat, and tidy product sections.
- Very aware of wheat-free, gluten-free, dairy-free, and other products for customers with special dietary needs.

INVENTORY AND FORECASTING

- Forecasts from trends, demand and availability.
- Cross-tracks stock-on-hand, sales, and shelf-factors to achieve proper inventory levels.
- Successfully provided computer-based trend analysis and inventory management for ten retail outlets.

MANAGEMENT AND SUPERVISORY LEADERSHIP

- Project-managed software releases and test lab implementations ahead of schedule with higher rates of quality.
- Co-ordinated team members around strengths and facilitated improvements in lessed-defined skill sets.
- Designed and developed processes and standards across varied disciplines to establish “team page”.
- Led sales teams of up to twenty members, keeping schedule balanced to personnel, customers, and budget.

MENTORING & TRAINING

- Assisted PSU interns with equipment, setup, scheduling, etc.
- Trained twenty people on customer etiquette, product knowledge, sales, and basic store processes (eg., re-ordering,
inventory maintenance, heating/cooling/ventilation, opening, closing, bank deposits, security systems).
- Tutored junior engineers for established systems; performed regular toolsmithing duties for my colleagues.
- Assisted Marketing Department with direct field engineer training on new products.

TECHNICAL

- Exhibit high levels of knowledge in nutrition, supplements, and diet.
- Adept in mathematics.
- Expertise with computers and high-tech hardware.
- Expertise in and subsequent quick-learning abilities exhibited in use of many software applications and office tools.

WORK HISTORY

Columbia Painting Residential and Commercial Painter June 2003 - current
For Pet’s Sake Web Consultant; Housesitting; Dogwalking Dec 2002 - current
Thomas Burke Landscaping Landscaper Assistant 2003
Portland State University GRE and CS Master’s student 2003
Hewlett-Packard, Inc. Software Engineering Consultant September 2002
Critical Path Software Software Engineering Consultant Aug-Sept 2002
Consultant Consultant; eCommerce and eBusiness June 2001 - current
For What It’s Worth Music Cashier; Customer Assistant 2001
Tektronix, Incorporated Senior Software QA Engineer 1999–2001
Analogy, Incorporated Senior Software Engineer 1996–1999
Network General Corporation Senior Software Engineer 1994–1996
Cypress Semiconductor, Intel Corporation, Tektronix, Inc., Mentor Graphics Corporation
Software Engineering Consultant/Contractor 1990–1994
Tektronix, Incorporated Software Development Engineer 1987–1989
Garden Products Produce Warehouseman 1986
Portland Community College Graphics Lab Assistant 1982-1983
Burke and Gray Painting Residential and Commercial Painter 1978-1982
For What It’s Worth Records & Tapes Clerk; Asst. Manager; Co-Manager; Manager 1973-1978

EDUCATION

- Web Development Certificate Program classes; Portland Community College; 2004
- GRE and CS Master’s classes; Portland State University; 2003
- Bachelor of Science; Computer Science; Portland State University, Portland, OR.
- Bachelor of Science; Social Science; Portland State University, Portland, OR.
- Bachelor of Science; General Studies; Portland State University, Portland, OR.
- Associate of Science; Computer Software Technician; Portland Community College; Portland, OR.
- Associate of Science; Graphics Reproduction; Portland Community College; Portland, OR.
- High school graduate; Lake Oswego High School; Lake Oswego, OR.